Came across a problem today and was fixed with help from Simon. A WAN CPE router was still reachable via SSH, but OpManager kept reporting it down due to polls failing. This turned out to be because a scheduled server backup was absorbing 100% of the 512k bandwidth.
A QoS policy existed already for voice, but attempts to match traffic that were heading to the SNMP server (IE the polls) using a class-map/access-list combo didn't calm the symptoms.
The main reason is that the ICMP packets are generated by the router so it's difficult to mark this traffic (unlike traffic that is passing through the router, like typical voice traffic).
Fixed the issue using ip local policy, with an access list and a Route Map:
----------------
ip local policy route-map set-dscp-icmp
ip access-list extended OPMANAGER
permit ip any host 10.1.1.1
route-map set-dscp-local permit 10
match ip address OPMANAGER
set ip precedence 5
set ip dscp ef
-----------------
Saturday, 15 May 2010
Fixed issue with ICMP packets not reaching OpManager probe
Labels:
CPE,
ICMP,
ip local policy,
lost polls,
Opmanager,
WAN
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